Practical learning
designed for the public sector

Wellbeing & Psychosocial Safety Training

Support resilient, psychologically safe workplaces

Ashwick’s Wellbeing & Psychosocial Safety programs are designed specifically for government environments, helping organisations strengthen wellbeing, psychological safety and sustainable team performance in complex operating contexts.

Our programs focus on practical strategies that support mental health awareness, resilience, communication and emotionally safe workplaces, equipping participants with tools they can apply immediately in day-to-day work.

Courses

Face-to-face or Virtual 

Duration: 1 Day

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Mental Health Awareness helps participants build confidence in recognising and responding to mental health challenges in the workplace. The program focuses on practical strategies to support colleagues appropriately, reduce stigma and contribute to psychologically safe work environments in a public sector context.

By the end of the workshop, participants will: 

  • Understand common mental health conditions and their impact in the workplace
  • Recognise early warning signs and behavioural indicators of distress
  • Challenge stigma and misconceptions related to mental health
  • Initiate supportive conversations with greater confidence
  • Apply practical listening and response strategies
  • Distinguish between providing support, escalation, and referral pathways
  • Maintain appropriate boundaries while supporting others

Tailored to your context 

Face-to-face or Virtual 

Duration: 1 Day

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Proactive Wellbeing in the Face of Workplace Stressors helps participants understand and respond constructively to workplace pressure in complex public sector environments. The program provides practical strategies to manage stress, strengthen resilience and maintain wellbeing and performance over time.

By the end of the workshop, participants will:

  • Understand how stress affects thinking, behaviour, and physiological responses
  • Identify personal early warning signs of stress and overload
  • Recognise key workplace stressors relevant to their role
  • Apply practical techniques to regulate emotional responses in real time
  • Use structured approaches to respond to ongoing pressure and complexity
  • Strengthen resilience through connection to values and purpose
  • Develop a personalised approach to managing wellbeing at work

Tailored to your context 

Face-to-face or Virtual 

Duration: 1 Day

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Burnout – Prevention and Cure helps participants recognise early signs of burnout and understand the factors that contribute to chronic stress and exhaustion. The program focuses on practical strategies to support sustainable performance, healthier boundaries and improved wellbeing in demanding workplace environments.

By the end of the workshop, participants will:

  • Distinguish between stress, fatigue, and burnout
  • Identify early indicators of burnout in themselves and others
  • Understand how stress and nervous system overload impact performance and relationships
  • Recognise personal drivers of burnout, patterns of overwork and values misalignment
  • Apply practical strategies to reduce burnout risk and restore energy
  • Engage in more open and constructive conversations about workload and capacity
  • Develop a personalised plan to support prevention or recovery

Tailored to your context 

Face-to-face or Virtual

Duration: 1 Day

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Psychological Safety in Action helps leaders and teams build trust, strengthen communication and create psychologically safe workplaces. Participants develop practical strategies to encourage open discussion, manage conflict constructively and maintain accountability in a public sector context.

By the end of the workshop, participants will:

  • Understand what psychological safety is and how it differs from comfort
  • Recognise behaviours that build or erode trust within teams
  • Encourage diverse perspectives and constructive challenge
  • Apply practical approaches to manage conflict and tension
  • Address group dynamics such as silence, dominance, and power imbalance
  • Maintain accountability while supporting a safe environment
  • Identify actions to embed psychological safety in day-to-day work

Tailored to your context 

Face-to-face or Virtual

Duration: 1 Day

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Dealing with Difficult Behaviours helps participants respond confidently and constructively to challenging workplace interactions. The program focuses on recognising early signs of escalation, setting clear boundaries and managing difficult behaviours professionally in high-pressure environments.

By the end of the workshop, participants will:

  • Understand common drivers of challenging workplace behaviour
  • Distinguish between skills gaps, stress responses, and more complex behavioural concerns
  • Recognise early warning signs of escalation
  • Address behaviour clearly and confidently at an early stage
  • Apply practical language to set boundaries and expectations
  • Reduce avoidance and over-accommodation
  • Maintain emotional regulation during difficult interactions

Tailored to your context 

Face-to-face or Virtual

Duration: 1 Day

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De-Escalation Strategies equips participants with practical techniques to manage high-emotion interactions and reduce conflict escalation. The program focuses on communication, emotional regulation and maintaining professionalism in challenging workplace situations.

By the end of the workshop, participants will:

  • Understand how escalation develops from a behavioural and physiological perspective
  • Recognise early warning signs of rising conflict
  • Apply techniques to regulate their own responses under pressure
  • Use verbal and non-verbal strategies to reduce intensity in interactions
  • Maintain boundaries while managing defensiveness and distress
  • Reduce the likelihood of conflict escalation and complaints
  • Apply structured approaches to reflect on and learn from challenging interactions

Tailored to your context 

Face-to-face or Virtual

Duration: 1 Day

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Introduction to Mediation Skills helps participants build confidence in facilitating difficult workplace conversations and resolving conflict constructively. The program provides practical frameworks and communication strategies to support resolution and maintain professional working relationships.

By the end of the workshop, participants will:

  • Understand common causes and escalation patterns of workplace conflict
  • Distinguish between informal resolution approaches and formal mediation processes
  • Apply structured frameworks to facilitate difficult conversations
  • Use neutral questioning and active listening techniques effectively
  • Manage heightened emotions while maintaining impartiality
  • Support parties to identify shared interests and practical solutions
  • Recognise when escalation or external mediation is required

Tailored to your context 

Face-to-face or Virtual

Duration: 1 Day

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Accidental Counselling helps professionals respond appropriately to emotional disclosures in workplace settings while maintaining clear boundaries. The program focuses on supportive communication, referral pathways and practical strategies to reduce emotional overload and burnout risk.

By the end of the workshop, participants will:

  • Understand what “accidental counselling” is and why it occurs in workplace settings
  • Distinguish between supportive listening and therapeutic intervention
  • Respond to emotional disclosures with greater confidence and professionalism
  • Apply practical techniques for containment and boundary setting
  • Manage personal emotional responses during challenging conversations
  • Identify appropriate referral pathways and escalation points
  • Reduce the risk of burnout and vicarious trauma

Tailored to your context 

Face-to-face or Virtual

Duration: 1 Day

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Trauma-Informed Principles helps participants understand how trauma can influence behaviour, communication and workplace interactions. The program focuses on practical, workplace-appropriate approaches that strengthen psychological safety and support effective communication in high-emotion environments.

By the end of the workshop, participants will:

  • Understand what trauma is and how it impacts behaviour and regulation
  • Recognise common trauma responses in workplace settings
  • Distinguish between trauma-informed practice and therapeutic intervention
  • Apply core principles of safety, choice, collaboration, and empowerment
  • Use communication approaches that support high-emotion interactions
  • Identify ways to reduce the risk of re-traumatisation in workplace processes
  • Maintain appropriate boundaries while responding with empathy

Tailored to your context 

Face-to-face or Virtual

Duration: Half Day

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Vicarious Trauma – How to Manage Risk helps participants recognise and manage the impacts of ongoing exposure to distressing material. The program focuses on practical strategies to strengthen resilience, maintain boundaries and support sustainable wellbeing and performance.

By the end of the workshop, participants will:

  • Understand what vicarious trauma is and how it differs from other stress-related impacts
  • Recognise early signs of cumulative stress and secondary trauma
  • Distinguish between burnout, compassion fatigue, and vicarious trauma
  • Identify personal risk and protective factors
  • Apply practical techniques to regulate emotional responses and manage exposure
  • Strengthen boundaries to support recovery and sustainability
  • Develop a personalised approach to managing vicarious trauma risk

Tailored to your context 

Face-to-face or Virtual

Duration: 1 Hour

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Grief and Loss at Work helps individuals and teams understand how grief can impact workplace behaviour, communication and performance. The program provides practical approaches to supporting colleagues with empathy while maintaining professional boundaries.

By the end of the workshop, participants will:

  • Understand the different forms of grief that arise in workplace settings
  • Recognise common grief responses and behavioural changes
  • Reduce stigma and discomfort in discussing grief
  • Use practical language to support colleagues experiencing loss
  • Maintain appropriate boundaries while responding with empathy
  • Respond to grief in a way that supports individuals and team functioning

Tailored to your context 

Face-to-face or Virtual

Duration: Half Day

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Building Neuroinclusive Foundations helps teams strengthen understanding of neurodiversity and create more inclusive workplace environments. The program focuses on practical strategies to improve communication, psychological safety and support diverse cognitive styles in the workplace.

By the end of the workshop, participants will:

  • Understand the concept of neurodiversity and common neurotypes in the workplace
  • Challenge common myths and deficit-based assumptions
  • Recognise strengths associated with different cognitive styles
  • Identify barriers to inclusion within workplace systems and norms
  • Apply practical strategies to support communication, clarity, and psychological safety
  • Understand shared responsibility in creating neuroinclusive environments
  • Increase confidence in asking for and implementing reasonable adjustments

Tailored to your context 

Face-to-face or Virtual

Duration: Half Day

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Switching Off – The Third Space helps participants create healthier transitions between work and personal life. The program focuses on practical strategies to manage boundaries, improve recovery and reduce the risk of stress and burnout in high-pressure environments.

By the end of the workshop, participants will:

  • Understand how ineffective role transitions contribute to stress and burnout
  • Recognise patterns of cognitive and emotional carryover between roles
  • Identify signs of incomplete stress cycles
  • Apply practical “third space” strategies to support transition and recovery
  • Strengthen boundaries between work and personal contexts
  • Improve focus, recovery, and emotional presence

Tailored to your context 

Looking for more detail?

For a full breakdown of all programs, learning outcomes and detailed agendas, download our complete training catalogue. 

Download the Ashwick Training Catalogue
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