Practical learning
designed for the public sector

Leadership & People Management Training

Build confident, capable leaders in the public sector 

Ashwick’s Leadership & People programs are designed specifically for government environments, helping leaders build the skills to engage teams, manage performance and lead effectively in complex operating contexts. 

Our programs focus on practical capability development, equipping leaders with tools they can apply immediately to support their people, drive accountability and deliver outcomes.

Courses

Face-to-face or Virtual 

Duration: 2 Days

Website Imagery - Leadership for New Managers

The Leadership for New Managers program supports individuals stepping into leadership roles for the first time, helping them transition from team member to leader with confidence. This practical two-day program builds core leadership capability in a public sector context, focusing on self-awareness, communication, trust and influence. Using the DiSC Management profile and real-world scenarios, participants develop practical strategies to lead effectively, engage their teams and apply leadership behaviours immediately in the workplace.

By the end of the workshop, participants will: 

  • Understand how leadership operates within a public sector context 
  • Develop greater self-awareness of values, behaviours, and thinking preferences 
  • Recognise how their leadership style influences others 
  • Interpret their DiSC Management profile and apply insights to workplace interactions 
  • Build credibility and trust through authentic leadership behaviours 
  • Understand the relationship between leadership, followership, and influence 
  • Apply communication and influence strategies to engage others 
  • Identify practical approaches to motivating and supporting team members 
  • Develop a personal leadership development plan 

Tailored to your context 

Face-to-face or Virtual 

Duration: 1 Day

Website Imagery - Leading Frontline Teams

The Leading Frontline Teams program is designed to strengthen the capability of leaders responsible for managing operational teams in a public sector environment. It focuses on the practical leadership skills required to translate organisational priorities into team performance, build trust, and maintain engagement through change. Participants develop strategies to communicate clearly, manage performance and lead their teams with confidence and consistency.

By the end of the workshop, participants will:

  • Apply practical approaches to building trust and psychological safety within teams 
  • Use leadership practices that support clear expectations and accountability 
  • Understand key drivers of team motivation and engagement 
  • Apply coaching techniques that support staff autonomy and performance 
  • Use structured approaches to managing performance conversations 
  • Recognise the human response to change and apply strategies to support transitioning teams 
  • Identify practical actions to strengthen their own frontline leadership capability 

Tailored to your context 

Face-to-face

Duration: Multi-Day Program

Website Imagery - Management Development Program

The Management Development Program is a practical, multi-module program designed to build consistent and effective people management capability across the public sector. Built around the ACCEL Model, it focuses on the behaviours that underpin high-performing teams, including accountability, communication and engagement. Participants apply learning to real workplace challenges, embedding practical skills over time and developing a clear action plan to strengthen their leadership impact. 

By the end of the workshop, participants will:

  • Apply practical strategies to build accountability and ownership within teams 
  • Strengthen collaboration and reduce siloed ways of working 
  • Communicate with clarity and confidence, including challenging conversations 
  • Foster engagement and motivate individuals and teams effectively 
  • Use active listening and structured approaches to assess performance and needs 
  • Apply evidence-based management frameworks to real workplace challenges 
  • Develop and implement a personalised ACCEL Road Map for ongoing improvement 
  • Commit to practical actions to strengthen their effectiveness as a manager 

Tailored to your context 

Face-to-face or Virtual

Duration: 1 Day

Website Imagery - Leading Frontline Teams

Coaching People’s Performance helps managers strengthen their ability to improve performance through effective, day-to-day conversations. The program focuses on moving beyond directing to a coaching approach that builds capability, ownership and accountability. Participants develop practical skills to support problem-solving, address underperformance early and lead more effective performance conversations in a public sector context. 

By the end of the workshop, participants will:

  • Distinguish between managing, directing, and coaching approaches 
  • Apply coaching techniques to support individual performance and development 
  • Use the GROW model to structure effective coaching conversations 
  • Identify and address the underlying causes of underperformance 
  • Provide clear, constructive feedback to support improvement 
  • Manage performance and conduct issues with greater confidence 
  • Support staff to develop problem-solving and self-management skills 

Tailored to your context 

Face-to-face or Virtual

Duration: Half Day

Website Imagery - Performance Improvement

Performance Improvement is designed to help managers address underperformance early, confidently and constructively. The program focuses on identifying root causes, setting clear expectations and managing performance conversations in a structured and fair way. Participants develop practical tools to diagnose performance issues, take appropriate action and implement improvement plans that lead to measurable outcomes. 

By the end of the workshop, participants will:

  • Identify common drivers of underperformance, including capability, capacity, and conduct 
  • Diagnose the root causes of performance issues with greater accuracy 
  • Initiate performance conversations early and with confidence 
  • Apply structured frameworks to ensure clarity, fairness, and consistency 
  • Set clear expectations and document performance effectively 
  • Manage defensiveness and emotional responses in performance discussions 
  • Develop practical performance improvement plans with measurable outcomes 

Tailored to your context 

Face-to-face or Virtual

Duration: One Day

Website Imagery - Leading Frontline Teams

Inclusive Leadership Advantage strengthens a leader’s ability to create safe, inclusive and high-performing team environments. The program focuses on the everyday behaviours that influence team culture, inclusion and performance, while maintaining accountability and standards. Participants develop practical strategies to lead diverse teams, manage bias and navigate complex conversations with confidence in a public sector context. 

By the end of the workshop, participants will:

  • Understand the relationship between inclusion, psychological safety, and team performance 
  • Recognise the impact of personal leadership behaviour, bias, and assumptions 
  • Apply inclusive leadership practices in day-to-day interactions and decision-making 
  • Use inclusive communication techniques to support clarity, respect, and accountability 
  • Support diverse and neurodivergent team members effectively 
  • Navigate defensiveness and high-emotion conversations with confidence 
  • Balance inclusion with performance expectations and accountability 
  • Translate inclusive leadership into practical actions within their teams 

Tailored to your context 

Face-to-face or Virtual

Duration: One Day

Website Imagery - Leading Frontline Teams

Emotional Intelligence – The Genos Model develops a leader’s ability to understand, manage and apply emotions effectively in the workplace. Using the Genos framework and personalised assessment, the program builds self-awareness, strengthens communication and improves relationship management. Participants learn how emotional intelligence influences leadership effectiveness, decision-making and team performance in a public sector environment. 

By the end of the workshop, participants will:

  • Understand the difference between Emotional Intelligence and Intellectual Intelligence 
  • Interpret their Genos Emotional Intelligence (180°) assessment results 
  • Apply the six emotional intelligence skills in workplace interactions 
  • Increase self-awareness and understand the impact of their behaviour on others 
  • Strengthen communication and relationship management skills 
  • Manage emotional responses more effectively in challenging situations 
  • Use emotional intelligence to support team performance and engagement 

Tailored to your context 

Face-to-face or Virtual

Duration: One Day

Website Imagery - Leading Frontline Teams

Organisational Agility for Leaders equips leaders with the skills to navigate change, uncertainty and shifting priorities in a public sector environment. The program focuses on maintaining performance, engagement and clarity in dynamic conditions, helping leaders adapt quickly and lead with confidence. Participants develop practical strategies to manage ambiguity, align team effort and sustain momentum through change. 

By the end of the workshop, participants will:

  • Understand how public sector operating environments shape priorities, decision-making, and expectations 
  • Apply strategies to maintain ownership, accountability, and resilience under pressure 
  • Navigate ambiguity and respond constructively to shifting priorities 
  • Re-focus team effort and align work to changing organisational direction 
  • Strengthen communication to provide clarity and influence across stakeholders 
  • Manage competing priorities using practical tools and frameworks 
  • Support team performance and engagement during periods of change 
  • Apply approaches to working effectively in hybrid and evolving environments 
  • Strengthen their ability to manage up and set clear expectations 
  • Identify practical actions to sustain performance and impact over time 

Tailored to your context 

Face-to-face or Virtual

Duration: Two Days

Website Imagery - Leadership for New Managers

Managing Change provides leaders with practical frameworks and tools to plan, implement and sustain change effectively in a public sector context. The program focuses on engaging stakeholders, managing resistance and guiding teams through transition in a structured way. Participants develop the capability to lead change with confidence, minimise disruption and improve the likelihood of successful outcomes. 

By the end of the workshop, participants will:

  • Understand key principles and frameworks of effective change management 
  • Assess the need for change and evaluate competing options 
  • Plan and structure change initiatives using practical tools 
  • Identify and engage key stakeholders to support successful implementation 
  • Anticipate and manage resistance to change 
  • Apply structured approaches to implementing change effectively 
  • Monitor progress and evaluate the impact of change initiatives 
  • Embed change to ensure sustainable outcomes 

Tailored to your context 

Face-to-face

Duration: Half Day

Website Imagery - The Art of Effective Feedback

The Art of Effective Feedback is a practical program designed to build confidence and capability in delivering clear, constructive feedback. It focuses on helping professionals move beyond avoidance or ineffective communication, and instead develop consistent, respectful feedback habits. Participants learn structured approaches to giving and receiving feedback that support performance and strengthen workplace relationships. 

By the end of the workshop, participants will:

  • Understand the purpose and impact of effective feedback in the workplace 
  • Distinguish between constructive feedback, criticism, and personal attack 
  • Initiate feedback conversations with greater confidence 
  • Apply structured approaches to deliver clear and fair feedback 
  • Manage defensiveness and emotional responses during feedback discussions 
  • Receive feedback constructively and respond with professionalism 
  • Build consistent feedback habits within teams 

Tailored to your context 

Face-to-face or Virtual

Duration: Two Days

Website Imagery - Leadership for New Managers

Strategic Planning (One Page Strategic Plan) helps leaders define direction and translate strategy into clear, actionable plans. The program focuses on analysing the operating environment, setting priorities and aligning strategy to execution. Using a structured one-page approach, participants develop practical strategies that can be communicated clearly, implemented effectively and adapted over time.

By the end of the workshop, participants will:

  • Analyse external and internal environments to inform strategic direction 
  • Define clear strategic priorities aligned to organisational objectives 
  • Apply a structured one-page strategic planning approach 
  • Identify capability requirements to support future goals 
  • Translate strategy into aligned operational plans and initiatives 
  • Communicate strategy clearly to engage teams and stakeholders 
  • Monitor progress and adapt plans in response to change 

Tailored to your context 

Face-to-face or Virtual

Duration: Half Day

Website Imagery - Performance Improvement

Leader-Coach Master Class is an advanced program designed to help leaders embed a coaching approach into everyday leadership practice. Using action learning and real workplace challenges, participants develop their ability to guide thinking, support problem-solving and build team capability. The program focuses on creating environments where learning is continuous and performance is driven through ownership and collaboration. 

By the end of the workshop, participants will:

  • Apply a leader-coach approach to develop individual and team capability 
  • Facilitate action learning to address real workplace challenges collaboratively 
  • Use coaching techniques to support problem-solving and ownership 
  • Provide actionable feedback that supports learning and performance 
  • Embed reflective practice into team activities and leadership routines 

Tailored to your context 

Looking for more detail?

For a full breakdown of all programs, learning outcomes and detailed agendas, download our complete training catalogue. 

Download the Ashwick Training Catalogue
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