“Kylie is a fantastic trainer. She comes across as an experienced leadership coach. She is fully invested in finding out more about her audience and tailored her content to the group.”

“This program helped me identify areas, where I can utilise better leadership skills. It listed other ways to think and contribute more in my everyday role to ensure I make an impact.”

“Kylie was a spectacular trainer. So supportive, insightful and created a very safe and effective space for learning.”

“Thought provoking, I definitely learnt a lot today, specifically about asking more questions to determine the outcome. Paul's energy and delivery was amazing. Energetic and current, super good for sales inspiration and natural motivator.”

“Well organised session, taking away some great practical tips which can be applied immediately.”

“Loved the 'real world' experience and how the content was not all based on theory.”

“The facilitator was encouraging and inclusive. She allowed everyone to share their thoughts and gave people confidence. It was a safe environment.”

“I LOVE SAL! When she delivered her experiences, she was so eloquent and calm... especially on contentious topics.”

“I’d definitely recommend this course to anyone new to policy development, but also for staff in operational or program roles where they are involved in process development or improvement.”

“This has been the best training I have done at DVA in a while, and I have recommended it to all my staff and colleagues because it was just so helpful.”